Shipping policy

At The Wouff, we aim to ensure timely and reliable delivery of all orders.

Shipping Method

We currently offer Standard Shipping for all orders placed on our website.

Shipping Charges

A flat shipping fee of ₹150 is applicable on all orders with a total value below ₹1,000.
Free shipping is available on all orders with a total value of ₹1,000 or above.

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

Order Processing and Delivery Time

Orders are typically processed within 1–2 business days after order confirmation.

Once dispatched, orders are generally delivered within 3–6 business days, depending on the delivery location and courier partner availability.

Delivery timelines are estimates and may vary due to factors beyond our control, including but not limited to courier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation message along with tracking details, where available.

Delays and Service Limitations

While we strive to meet estimated delivery timelines, The Wouff shall not be held liable for delays caused by courier partners, natural events, or other circumstances beyond our control.